FAQ’s

How do I know my delivery and pick-up date?

Delivery and pickup dates are based on location; we will let you know upon signing up.

What if my diapers are not out in time for pick-up?
Its OK, We will still drop off a clean bundle of diapers just give us a call (if we don’t call you first) and we will figure out a time to pick them up. (a minimal fee will apply)
Are your rates per child?
Yes. There are a lot of different expenses that come with running a cloth diaper service. (Its more than just washing and driving if you can believe it).
How does billing work?
We bill 4 weeks in advance, with your first payment acting as a non-refundable deposit.
Why is my first month payment non-refundable?
Only your first payment is non-refundable, this is because cloth diapers are reserved for your child and other clients could be postponed service due to our diaper supply. Once your first month of service has past you only pay for the weeks of service used. (If you stop service half way through a billing cycle you will receive a refund for the remaining unused weeks.)
What are my payment options?

DIAPER DELIVERY SERVICE: The easiest way is to set us up on bill pay through your bank. We also accept cash, personal check, paypal, apple pay and credit cards.

PRODUCTS: We accept Paypal when you shop online and cash, check and credit cards during demonstrations. When you are a diaper delivery service client, we will give you a special coupon code to enter at checkout and we will add your order to your delivery.

We also accept orders via phone at 678-336-9494.

What about referrals?

For every friend, family member or Joe on the street that you refer and uses us for 8 weeks, we will send you a $20 gift card.

What type of cloth diapers do you deliver?
We use 100% Non-bleached cotton prefolds due to the ease of use and versatility.
Are you the only cloth diaper service in Atlanta?
Yes, but I have heard that Amazon will deliver Pampers to you door.
Did you buy out or are you associated with any previous diaper service in Atlanta?
No. This is a new service that we built from the bottom up (get it, bottom?).  Though we did use Cottontails diaper service for our own daughters. Once we found out Cottontails was closing we came to the decision that Atlanta shouldn’t be the only major city in the country that did not offer cloth.
Do I get a discount if I have more than one child in cloth?
We take 10% off on each additional child because the gas it take for us to come to your house stays the same no matter how many children you have.
Can you suggest a cover to use?
We personally like Thirsties and we used them on all three of our children.  During our in home demonstration we show you multiple types of diaper covers so that you can find one you are comfortable with.
Can I use diaper cream?

While diaper cream isn’t needed as often as it is with disposables, if you find you are in need please don’t use Regular or Original Formula Desitin as these ointments contain a large amount of cod liver oil and zinc oxide, which can leave permanent spots to your diapers. A few diaper creams that are great for baby and nice to diapers are Angel Baby Bottom Balm, California Baby, Magic Stick, or Punkin Butt Bottom Balm.

Can you wash and return my personal prefold diapers?

Yes! In order to have your own diapers delivered back to you each week you would first need to purchase diapers from us (to ensure quality during laundering).

Second, you will have to have your diapers embroidered with a color coded tac. (Contact us to find out your color)

Third, Start Service!! To find out more get in touch!

How do cloth diapers and daycare work?
Just give your daycare a call, you would be surprised how many in the Atlanta area are already using cloth. After you speak with your daycare just provide a wet bag for them to place the diapers in each day and empty the bag in to your hamper when your child returns home.
Oh No! I lost a diaper.
Don’t fret we can get new ones, there is a small fee of $2.00 for every diaper lost or destroyed.
How does your cloth diapers and vacation work?
If it is just a weekend of fun you can bring a wet bag or two with you along for the ride. If your trip is going to be some what longer give us a heads up so we can switch out your diapers a day or two before you leave making sure you have enough while gone. Or you can always find a service to provide you with cloth while on vacation; if you need help finding one just give us a call.
Shipping Info

Items will ship within 2 to 4 business days. Delivery can take 1 to 3 days depending on location. We are located in GA.

Curious? Schedule a demo!